Storage Mortlake Accessibility Statement
Storage Mortlake is committed to providing an accessible and user-friendly experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to support inclusive access to information about storage in the Mortlake area, as well as the features and improvements we are working on.
Our Accessibility Commitment
We aim to make the Storage Mortlake website easy to use and understand for everyone. Our goal is to align our digital services with the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level. These guidelines help us design, develop, and maintain content that is perceivable, operable, understandable, and robust for the widest possible range of users.
Scope of This Statement
This Accessibility Statement applies to the main Storage Mortlake website and any associated pages where customers in the Mortlake area can learn about storage options, request information, or manage their storage needs online. It focuses on web accessibility and does not cover third-party platforms or services that are outside our direct control.
Conformance with WCAG 2.1 AA
We are working towards full conformance with WCAG 2.1 AA. This means we aim to:
Ensure text has sufficient contrast with its background so it can be read by people with low vision or colour vision deficiencies.
Structure pages with clear headings, paragraphs, and labels to support both sighted users and those relying on screen readers.
Provide meaningful alternative text for important images so that key information about Storage Mortlake is available to users who cannot see the images.
Avoid using colour as the sole way of conveying information, so that essential details about accessible storage in Mortlake are not missed.
Screen-Reader Support
The Storage Mortlake website is designed to be compatible with common screen reader software. We use logical heading levels, descriptive page titles, and clear labels to help users navigate between sections and understand the content. Where appropriate, we provide text alternatives for images and icons so that essential information about storage units, services, and accessibility can be accessed through speech or braille output.
Keyboard Navigation
We recognise that many people navigate websites using only a keyboard. Our aim is to make all interactive elements on the Storage Mortlake site operable without the use of a mouse. This includes menus, forms, buttons, and any interactive features related to storage services in the Mortlake area.
We work to ensure that:
Keyboard focus is visible and consistent as you move through the page.
Interactive elements can be activated using standard keys such as Tab, Shift plus Tab, Enter, and Space.
Navigation order follows a logical sequence that reflects the structure and reading order of the page.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review the Storage Mortlake website to identify barriers, respond to user feedback, and improve the experience for people with different access needs. As web technologies and guidelines evolve, we will continue to update our site to maintain and improve accessibility for users in Mortlake and beyond.
Requesting Information in an Accessible Format
If you experience any difficulty using the Storage Mortlake website, or if you need information about our storage services in an alternative format, you can contact us to request support. You may, for example, ask for content in large print, an accessible digital document, or another format that is easier for you to use.
When you contact us with an accessibility request, please describe the page or content you are trying to access, the format you require, and any assistive technology you are using. This helps us respond more quickly and effectively.
Feedback and Accessibility Concerns
Your feedback is important in helping us maintain an accessible Storage Mortlake service. If you notice any accessibility issues, such as content that is hard to read, controls that are difficult to operate with a keyboard, or elements that do not work well with screen readers, please let us know. We will review your comments, assess the issue, and work to resolve it where possible.
Future Updates to This Statement
This Accessibility Statement for Storage Mortlake will be reviewed and updated as we make improvements to the website and as accessibility standards change. We recommend checking this page from time to time to see the latest information about how we support accessible storage information in the Mortlake area.
